The first locker door that opens will always be the smallest available. If your parcel is too big for this Locker box and you are using an InPost Locker, click “too small” on the terminal. A bigger Locker box will open. If your parcel fits in this locker just pop your parcel in and close the door.
If your parcel still won’t fit, go back to the screen and click “too small” again. The biggest available Locker door will open.
If your parcel is too big and you are using an Evri Locker, select “change box size” on the terminal and choose the Locker box that’s most suitable for your parcel.
If your parcel is too big for a Locker, there are other easy ways to send with us. You can take it to a ParcelShop, where you can also print out your labels in store if you don’t have access to a printer, or arrange a courier collection from your home or workplace.