If you’re having any issues while you're at a Locker, don’t worry – technical support is available. Our Lockers are serviced by partner companies who maintain the Lockers and ensure you can access your parcels.
We use two types of Locker – InPost and Evri. Technical support for InPost Lockers is available on 0330 335 0950. Lines are open from 8am-10pm Mon-Fri, and 8am-8pm Sat, Sun and bank holidays.
If you’re using an Evri Locker, select “help” on the terminal to find out what to do next.