- Experts share their top tips on all things parcels

Our guides
A female van driver dressed in an Evri branded hi-vis vest is sat in the cabin of her van. A pile of parcels is placed on the seat beside her.
Customer sat at a desk in their office using a laptop with multiple parcels packaged next to them. Their hand is positioned against their head to show concentration.

Returning parcels

Not every item you order online will be for you, which is why many retailers offer a returns policy. We work with many of the UK’s biggest retailers, so you can return your unwanted items quickly and hassle-free.

Got a more specific question or problem?

Check out our comprehensive FAQ hub for instant support and quick answers to all of your burning questions about our services. If required, from there you can use our handy chatbot, Ezra, to resolve any active issues or get in touch with an Evri customer service advisor.