The Evri parcel app
Send, track, divert and return parcels easily.
What can you do with the Evri app?
The Evri app lets you do the following, all at the tap of a button:
1. Send a parcel
2. Track a parcel
3. Return a parcel
4. Divert a parcel
5. Update My Places settings
6. Find a ParcelShop
7. Use Evri Video
Send a parcel quickly and easily
Sending a parcel has never been easier. With the Evri app, you can book and pay for your parcel in a few taps! Just choose whether you’d like to drop off at a ParcelShop, or Locker, or have your Evri Courier collect them from an address of your choice.
If you don’t have access to a printer, don’t worry. Find a ParcelShop that’s convenient and print a label using the free Print In ParcelShop device.
Track your parcels in the app
There’s no need to sign in every time you use our app; the information you need is just a tap away! Click through to email notifications to reach the tracking page quickly and easily, making tracking parcels an even smoother experience. Get real-time tracking information by entering your parcel’s 16-character tracking code, too. Once you’ve downloaded the app, you’ll see:
Information on your parcel’s progress
This includes when it’s been delivered.
A photo of your parcel
If it’s been delivered to your safe place.
The delivery signature
If it was required by the sender.
Divert your parcel easily
Not going to be home? No problem! In just a few taps you can tell your courier to deliver your parcel to a neighbour or to a safe place like a garage, porch or shed.
Need someone to keep an eye on your parcel? Use the NEW ‘share my delivery’ feature to share your tracking information with someone you trust – they’ll be able to see updates on your parcel’s progress and divert it to a safe place or neighbour on your behalf.
Set preferences for smoother deliveries
You can use ‘My Places’ on the app to set preferences for all your parcel deliveries. You can:
Set your safe place
For deliveries and collections.
Add a photo and delivery notes
This helps your Evri courier find the correct address, e.g. “up the steps, press third floor flat buzzer”.
Choose a preferred neighbour
Select a neighbour your Courier should deliver the parcel to
Add a map pin or use What3words
What3words divides the world’s locations into 57 trillion 3-metre squares to provide every square with a more accurate delivery location. You’ll just use three dictionary words to simplify the delivery address.
