Service status
We're currently delivering up to 4 million parcels a day.
Service status in affected areas
If we're experiencing any delays, you'll see them listed below, we’re sorry for any inconvenience and we’ll deliver your parcel as soon as we can. Please check your notifications for regular updates or where you can, we recommend diverting your parcel to a ParcelShop or Locker.
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Track, divert your parcel and set your safe place
You are able to divert your parcel to a ParcelShop or Locker up to 15 minutes before your home delivery. Or, if you aren't going to be home please set a safe place for delivery via MyPlaces.
My places
Choose delivery settings for all your parcel deliveries.
Need help tracking?
Click here to find answers to the most common questions and access to our customer service team.