Service status

We're currently delivering around 2 million parcels a day.

An update on our service

Our service is currently operating as normal across most of the UK.

An Evri Courier gathering multiple parcels from their car to deliver to their destination

Service status in affected areas

If we're experiencing any delays, you'll see them listed below, we’re sorry for any inconvenience and we’ll deliver your parcel as soon as we can. Please check your notifications for regular updates or where you can, we recommend diverting your parcel to a ParcelShop or Locker.

Area Postcode More Information

Track, divert your parcel and set your safe place

You are able to divert your parcel to a ParcelShop or Locker up to 15 minutes before your home delivery. Or, if you aren't going to be home please set a safe place for delivery via MyPlaces.

A female courier is walking up a quiet British street. A brick wall can be seen beside her and she is holding a brown paper parcel in her hand.

My places

Choose delivery settings for all your parcel deliveries.

A close-up of a customer sitting on a sofa, holding their phone and smiling at their screen.

Need help tracking?

Click here to find answers to the most common questions and access to our customer service team.