Discover why our customers love Evri
As the largest dedicated parcel delivery company in the UK, quality and efficiency are a priority for our customers. And because of the efficiency that our parcels travel through our network, we are able to offer some of the best prices on the market.
With handy parcel tracking and options to divert included as standard, we’ve made convenience and flexibility more accessible than ever. You can be sure that your package arrives safely, on time and in the way that you want it to.
As delivery partners for top retail brands, online shoppers across the country are greeted regularly with an Evri courier providing our standard excellent experience. That’s why our services are trusted by clients like Hello Fresh, John Lewis, Wayfair, Ann Summers, Marks and Spencer, Pets at Home, Shein and more.
See how Evri compares to other couriers
We also exceed in price, convenience, satisfaction, and other key areas compared to many other big-name couriers in the UK. Check out our comprehensive comparisons for more information.
What makes Evri the best UK courier services for small and medium parcels?
Our size and weight limits aren’t a restriction of our service, they’re a commitment to the cheap, fast and safe delivery of small and medium parcels across the country and internationally. We offer complete flexibility, a premium service you can rely on, and for great value. Each time you send parcels with us, you and your customers can enjoy these benefits plus the following:
Fast delivery options
The majority of our UK parcels will reach their destination in just 2 – 3 days with our Standard shipping option. We also offer Next Day delivery from as little as 60p extra.
End-to-end tracking
For no extra cost, we provide regular updates on your parcel’s location and a delivery window of just 1 hour. So, no more clearing a day in your calendar to wait for your parcel; you’ll know exactly when we’ll be there.
Parcel divert options
Our delivery window isn’t set in stone either! If you or your customer finds that you’re going to be out during the allotted delivery time, then you can easily divert your parcel to a chosen neighbour, a safe place, or one of our 14,000+ ParcelShops or Lockers.
Parcel cover
We include FREE cover up to £20*. You can also increase the value of cover up to £999. *Excludes Postable parcels.
International parcel delivery
Our international courier services cover 200+ countries and territories, and we’re constantly expanding. Our great prices don’t stop there either with overseas shipping from as little as £6.08.
Customer services
We’re here to help answer any customer queries quickly and easily with our new telephone and chatbot support services.
Proof of delivery
Your recipient will receive photo confirmation when their parcel is delivered to a ‘Safe Place’. Or for a minor additional fee you can get a signed for delivery, so can know without a shadow of a doubt that your parcel exchanged hands.
The best courier service is a trusted one
More than 99% of our parcels are delivered on time, and it hasn’t gone unnoticed. We ended 2024 with over 3.5 million 5-star reviews on Trustpilot and a GREAT score of 4.2 out of 5. When it comes to satisfaction, it should be no expense spared, but with Evri’s low-cost shipping you can cut your delivery expenses and receive amazing feedback. As well as delivering for some of the UK’s largest retailers, our services can be made flexible at all stages of delivery, from drop off to delivery. Trust Evri to deliver your parcel, whether it’s to a friend, loved one or valued customer, check out what they could be saying:
Our incredible ParcelShops
We’re constantly engaging with local communities to enhance access to our facilities for sending and receiving parcels. That’s why we’ve opened 9,000+ ParcelShops into local businesses across the UK, including Tesco Express stores and selected Post Offices.
With 94% of the UK population living within 2 miles of a ParcelShop, we’ve made sure our locations are convenient to suit any schedule, with most including:
- Longer opening hours
- Open 7 days a week
- FREE parking nearby
You can simply select the Evri ParcelShop option when you making a booking or divert your parcel and find the ParcelShop that's most convenient. Once delivered, your customer can collect their parcel any time within opening hours.
Simple parcel returns with Evri
Return items quickly and simply with Evri:
- Book a return online through our website or app and print the label at home or using our Print In ParcelShop devices. Drop off the parcel at your nearest ParcelShop and hand it straight to the shop assistant or place it inside one of our secure Lockers.
- If you have a business or corporate account with us, you can open a returns account. This means returns can be made free for customers and they can simply head to their local ParcelShop with a Print In ParcelShop device to carry out the whole process in-store.
3 easy ways to send, collect and return a parcel
