Why Evri is among the best courier services in the UK for your business
Discover why recipients love us just as much as our senders do
With handy parcel tracking and options to divert included as standard, your customers can be sure their package not only arrives safely and on time, but also conveniently.
As delivery partners for top retail brands, you could say we know a thing or two about providing the best courier services in the UK to keep customers coming back. That’s why our services are trusted by clients like Hello Fresh, John Lewis, Wayfair, Ann Summers, Marks and Spencer, Pets at Home, Shein and more.
What makes Evri one of the best courier services in the UK?
We give your customers complete flexibility, a premium service you can rely on, and for great value. Each time you send parcels with us, your customers can enjoy these benefits plus the following:
End-to-end tracking
We provide regular updates and a 1-hour delivery window so your customers know when the parcel will arrive
Parcel divert options
If your customer isn’t available, they can easily divert the parcel to a chosen neighbour, safe place, or to collect from one of our 9,000+ ParcelShops when it suits them
Parcel cover
We include FREE cover up to £20*. Your customers can also increase the value of cover up to £999. *Excludes Postable parcels
International parcel delivery
Reach your overseas customers quickly and cheaply. We deliver to 200+ countries and territories from just £6.08
Seamless delivery experience
Your customers get a 1-hour delivery window, 3 delivery attempts, diversion options and deliveries 7 days a week
Customer services
We’re here to help answer any customer queries quickly and easily with our new telephone and chatbot support services
Photo confirmation
Your customer will receive photo confirmation when their parcel is delivered to a ‘Safe Place’ for peace of mind
Give your customers the best parcel delivery service
We’ve received over 3 million+ 5-star reviews on Trustpilot and a GREAT score of 4.2 out of 5. When it comes to customer satisfaction, choosing the best courier services in the UK is important for your recipients and for boosting your business too. As well as delivering for some of the UK’s largest retailers, our services can be made flexible to you and the needs of your customers. Whether you’re running a side hustle or a full-time business, see what our recipients have to say about their experience with us:
Easy ways to collect a parcel with Evri
More than 98% of our parcels are delivered on time. If your customer is not sure they’ll be in or doesn’t have a safe place or neighbour to divert to, we can also deliver items to one of our ParcelShops to collect from.
Our ParcelShops are based in 9,000+ local businesses across the UK, including Tesco Express stores and selected Post Offices.
With 94% of the UK population living within 2 miles of a ParcelShop or Locker, we’ve made sure our locations are convenient to suit any customer schedule, with most including:
- Longer opening hours
- Open 7 days a week
- FREE parking nearby
Customers can simply select the Evri ParcelShop option at some retailer checkouts or divert their parcel and find the ParcelShop that's most convenient. Once delivered, your customer can collect their parcel any time within opening hours.
Simple parcel returns with Evri
Give your customers quick and simple ways to return their items:
- Customers can book a return online through our website or app and print the label at home or using our Print In ParcelShop devices. They can drop off the parcel at their nearest ParcelShop and hand it straight to the shop assistant or place it inside one of our secure Lockers.
- If you have a business or corporate account with us, you can open a returns account. This means returns can be made free for customers and they can simply head to their local ParcelShop with a Print In ParcelShop device to carry out the whole process in-store.
3 easy ways to return a parcel
