ESG Strategy

The parcel journey

Following the formation of Evri Group during 2025/26 — bringing together Evri, Coll‑8 and Evri Premium — we've updated our ambition to reach net zero in direct and indirect carbon emissions by 2040 across the enlarged Group.

Sustainability is increasingly important to our customers. Through our out-of-home network, our lower-carbon biomethane fleet (Bio‑CNG and Bio‑LNG) and growing electric fleet, we continue to lead the market in offering more sustainable parcel delivery solutions.

As of February 2026, low-carbon vehicles — including those powered by Bio‑CNG and Bio‑LNG — total 266 units, representing 10% of our overall fleet. Our electric fleet has grown to 427 vehicles, accounting for 17% of the total fleet, including electric vans, e-cargo bikes and electric rigid vehicles. Altogether, low-carbon and electric vehicles now make up 28% of our fleet.

In May 2025, we launched our Courier EV support scheme, helping self-employed couriers make the switch to electric vehicles by offering financial support towards vehicle running costs and charging infrastructure — extending our decarbonisation efforts beyond our directly controlled fleet and into the wider delivery network.

As the owner and operator of one of the largest national transport fleets in the country, growing our low-carbon and electric fleet — alongside our continued use of 100% REGO-backed renewable electricity across our sites — remains central to how we're delivering against our net zero target.

ParcelShops & Lockers

Evri's out-of-home network remains a critical part of our growth strategy, providing customers nationwide with low-cost and convenient alternatives to home delivery. Our ParcelShops and self-service lockers help reduce the carbon footprint of each parcel, and continue to make deliveries more accessible and convenient across the communities we serve.

Evri has a large self-employed workforce of 28,000+ couriers, working with Evri in a way that works for them with all our couriers earning above the National Living Wage.

Evri was the first company of its kind to agree a ground-breaking agreement with a union. Our courier offer — now known as Evri Plus — is backed by the GMB union, and remains a market-leading model that provides additional benefits to eligible couriers while preserving the flexibility of self-employment. Evri Plus couriers benefit from guaranteed rates of pay, paid holiday, pension provision, parental leave, and access to additional payments for non-parcel delivery tasks.

This year, we expanded Evri Plus further to include optional specialist insurance, covering couriers financially if they're unable to work due to accident or sickness, along with a death and permanent disability benefit should they be involved in a serious accident while delivering for Evri.

We've also continued to develop our partnership with Onsi, giving couriers access to a digital GP, digital physiotherapy, counselling services and shopping discounts — used by 19,400 couriers last year — supporting their physical, mental and financial wellbeing alongside their work with Evri.

We continue to invest in the technology that connects couriers to work, through our Courier Delivery App and Courier Community App, including features that let couriers set their local availability, track their performance and reliability, and — for our top performers — receive customer tips in full via a third party.

At Evri, we're extremely proud of the positive impact we make in the communities we work in. All permanent colleagues can take one paid day of leave each year to support local communities and charities — we're now in our second year of offering this. Colleagues can also give through our payroll charitable giving scheme, with donations made before tax is deducted, and can apply for match funding to make their donations go further.

Charity partners

Our long-term partnership with Scope, the UK's leading disability equality charity, continues to go from strength to strength. We raised £160,000 in the first year of the partnership, and a further £28,000 since year two began in October 2025 — £188,000 raised in total since the partnership started. We were also delighted to sponsor the 2025 Scope Awards, celebrating the achievements of disabled people across many industries.

In September and October 2025, we funded a trial allowing people to donate items to Scope for free via our ParcelShops and lockers — generating high-quality stock, strong media coverage, and a more sustainable way for people to pass on unwanted items. Alongside this, our Charity Champions supported grassroots fundraising through charity pots and event participation, while we've also helped reduce Scope's operational costs by improving transport efficiency, donating equipment, and offering discounted packaging and preferential delivery rates.

We've also broadened our community partnerships this year:

• A new partnership with Big Issue Recruit, supporting people who face barriers to sustainable employment with work placements.
• Support for the charity Go Beyond, delivering Christmas gifts to disadvantaged children free of charge in December 2025.
• Continued sponsorship of Leeds Pride as Platinum Sponsor and Sustainability Sponsor, and support for Disability Pride Month alongside Scope.
• A new partnership with Mencap, offering hands-on work experience for people with special educational needs and disabilities (SEND) — with one of our participating locations, Heathrow, receiving an Employer of the Month award from Mencap for its support.

We've also continued to raise awareness of NHS blood donation across the Group, with more than 40 colleague donors to date, helping save an estimated 126 lives.